Human rights - Employment — Ontario Employment Law

32 casesDecisions from 1979–2004

About Human rights - Employment

In Ontario, the cornerstone of workplace fairness is the Human Rights Code (OHRC). This powerful piece of legislation governs every aspect of the employment relationship, from the job advertisement to termination and everything in between. Its primary purpose is to ensure every person has a right to equal treatment in employment without discrimination or harassment. The Code outlines specific 'protected grounds,' which are personal attributes that cannot be the basis for negative treatment. These grounds include race, ancestry, place oforigin, colour, ethnic origin, citizenship, creed (religion), sex (including pregnancy and gender identity), sexual orientation, age, record of offences, marital status, family status, and disability.

Employers in Ontario have a proactive legal duty to maintain a work environment that is free from discrimination and harassment. This isn't just a passive requirement; it means implementing policies, providing training, and taking complaints seriously. A key concept flowing from the OHRC is the 'duty to accommodate.' This requires employers to adjust workplace rules, policies, or practices to meet the needs of employees related to a protected ground, unless doing so would cause 'undue hardship.' This most commonly arises in cases involving disability, family status (like childcare obligations), or religious observances.

It's also illegal for an employer to 'reprise,' or retaliate against, an employee for asserting their rights under the Code. This means you cannot be punished, fired, or disciplined for filing a human rights complaint or asking for accommodation. Human rights issues can be complex and often overlap with other employment laws. For instance, a termination that seems legal under the Employment Standards Act, 2000 could be a violation of the Human Rights Code if the real reason for the dismissal was discriminatory. Understanding how these laws interact is crucial, as the facts of each situation determine the best legal path forward.

Frequently Asked Questions

What are the 'protected grounds' for employment under the Ontario Human Rights Code?

The protected grounds are personal characteristics that cannot be used as a basis for discrimination. They include race, ancestry, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, age (18-65 for employment), record of offences, marital status, family status, and disability.

What is the 'duty to accommodate' and how far does it go?

The duty to accommodate is an employer's legal obligation to adjust rules, policies, or the work environment to support an employee's needs related to a Human Rights Code ground, like disability or religion. This duty extends to the point of 'undue hardship,' which is a high legal standard that considers costs and health and safety factors.

Can my employer fire me for making a human rights complaint?

No. The Ontario Human Rights Code contains an anti-reprisal provision. This makes it illegal for an employer to intimidate, discipline, or fire you for claiming or enforcing your rights under the Code, such as filing a complaint or requesting accommodation.

Is there a time limit to file a human rights claim in Ontario?

Yes. You generally have one year from the date the discrimination or harassment occurred to file an application with the Human Rights Tribunal of Ontario (HRTO). If it was a series of related incidents, the one-year clock starts from the last incident.

Can a company policy be discriminatory even if it applies to everyone?

Yes. This is known as 'adverse effect' or 'constructive' discrimination. A neutral-seeming policy can be discriminatory if it has a negative impact on a group protected by the Code and is not a bona fide occupational requirement (BFOR).

What's the difference between a human rights claim and a wrongful dismissal lawsuit?

A wrongful dismissal lawsuit typically deals with an employer's failure to provide adequate notice or pay in lieu of notice upon termination. A human rights claim alleges that a decision (like termination, demotion, or harassment) was based on a protected ground, which is a separate legal violation and is usually heard by the Human Rights Tribunal.

When should I consult a lawyer about a potential human rights issue at work?

You should consider consulting an employment lawyer as soon as you believe your rights have been violated. They can help you understand whether your situation falls under the Code, explain your options (like filing at the HRTO or a civil court), and ensure you meet critical deadlines.

Common Scenarios

  • An employee returning from maternity leave is told her old position has been filled and is offered a more junior role, raising concerns of family status and sex discrimination.
  • A company denies a qualified candidate a job after learning during the interview that he requires prayer breaks for religious reasons.
  • An employee with a newly diagnosed chronic illness is disciplined for performance issues without the employer first considering potential accommodations for his disability.
  • A workplace implements a mandatory retirement policy at age 65, which is a direct violation of the Ontario Human Rights Code's protections against age discrimination.
  • A racialized employee is consistently passed over for promotions in favour of less-qualified colleagues, and is subjected to comments that stereotype his ethnic background.

What You Should Know

  • Keep a detailed, confidential log of all incidents of perceived discrimination or harassment, including dates, times, locations, witnesses, and exactly what was said or done.
  • Formally report the discrimination or harassment to your manager or HR department in writing, referencing your company's anti-harassment policy if one exists. This creates a paper trail.
  • Remember the one-year deadline to file an application at the Human Rights Tribunal of Ontario (HRTO). This timeline is strict, so it's important to act promptly.
  • When requesting accommodation, cooperate with your employer's reasonable requests for information to help them understand your needs, but be aware you do not need to provide an exact diagnosis unless required.
  • Since a discriminatory termination can lead to different legal remedies than a standard wrongful dismissal, speaking with an employment lawyer can help you strategize the best approach for your specific circumstances.

Featured Cases

Cespedes v. University of Toronto (No. 2)

2004 CanLII 94529 (ON SC) · 2004-03-26

Human Rights Employment: Costs Entitlement Dispute at University of Toronto

A human rights employment case involving a dispute over costs entitlement following a human rights complaint against the University of Toronto.

costs entitlement court discretion human rights complaints human rights employment

York Advertising Ltd. v. Ontario (Human Rights Commission)

2004 CanLII 58230 (ON SC) · 2004-03-11

Human Rights Tribunal Review: Non-Parties Challenge Procedural Fairness

A judicial review case concerning a human rights tribunal decision that found gender-based discrimination and harassment in the workplace. The applicants, who were not parties to the hearing, argue they have standing to seek judicial review due to procedural unfairness and potential reputational and financial harm. The court is considering whether urgency justifies a single judge hearing and whether interim relief should be granted to prevent further dissemination of the tribunal’s decision.

human rights judicial review procedural fairness standing workplace harassment

Campbell v. Ontario (Human Rights Comm.)

2004 CanLII 94528 (ON SC) · 2004-02-02

Human Rights Employment: Fairness in Commission Investigation

A case involving the fairness of an investigation conducted by the Human Rights Commission in Ontario, likely related to an employment-related human rights complaint. The case addresses procedural fairness in the investigation and may involve judicial review of the Commission's actions.

administrative tribunals fairness in investigation human rights employment judicial review

Jones v. Amway of Canada Ltd.

2002 CanLII 78246 (ON SC) · 2002-04-19

Human Rights Employment: Termination Reprisal Under Ontario Code

A human rights employment case where the plaintiff alleged that their termination constituted reprisal under section 8 of the Ontario Human Rights Code. The Board of Inquiry found no reprisal, and the court upheld this decision as reasonable, applying the standards of review to the Board's factual and legal findings.

human rights ontario human rights code reprisal standard of review termination of employment

Pritchard v. Ontario (Human Rights Comm.) (No. 5)

2002 CanLII 78247 (ON SC) · 2002-01-02

Human Rights Employment Case: Sex Discrimination Claim

A human rights case involving allegations of sex discrimination. The case was heard in the context of employment-related discrimination.

discrimination employment discrimination human rights sex

Pritchard v. Ontario (Human Rights Comm.) (No. 3)

2001 CanLII 61124 (ON SC) · 2001-08-03

Human Rights Employment: Procedural Fairness Case

A human rights proceeding involving procedural fairness in an employment-related context.

employment standards human rights employment procedural fairness procedural law procedure

Patel v. Ontario (Human Rights Comm.)

2001 CanLII 61055 (ON SC) · 2001-01-26

Human Rights Judicial Review Case in Ontario

A human rights case involving judicial review of a decision by the Ontario Human Rights Commission.

employment law human rights human rights employment judicial review review

Payne v. Ontario (Human Rights Board of Inquiry) (No. 2)

2000 CanLII 49376 (ON SC) · 2000-05-31

Human Rights Jurisdiction Case: Ontario Board of Inquiry

A human rights case involving the jurisdiction of the Ontario Human Rights Board of Inquiry.

board of inquiry employment law human rights jurisdiction

McKenzie Forest Products Inc. v. Tilberg

1999 CanLII 15057 (ON SC) · 1999-05-31

Human Rights Employment: Board of Inquiry Jurisdiction After Commission Withdrawal

A human rights employment case addressing whether a Board of Inquiry retains jurisdiction to proceed with a hearing after the Ontario Human Rights Commission withdraws from the proceedings. The case examines the Commission’s statutory role and the complainant’s ability to carry forward the complaint independently.

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Brome v. Ontario (Human Rights Comm.)

1999 CanLII 15060 (ON SC) · 1999-03-04

Human Rights Employment: Systemic Discrimination and Limitation Periods

A human rights employment case involving allegations of systemic racial discrimination in workplace restructuring and promotion decisions. The Ontario Human Rights Commission dismissed the complaint under s. 34(1)(d) of the Human Rights Code due to the six-month limitation period, and the issue is whether this decision was patently unreasonable.

discretion to dismiss human rights employment limitation periods systemic discrimination workplace restructuring

B. v. Ontario (Human Rights Comm.)

1999 CanLII 15055 (ON SC) · 1999-01-19

Human Rights Employment: Dismissal Based on Family Disputes Not Discrimination

A merits decision involving a human rights appeal where an employee challenged their dismissal on the grounds of discrimination based on family and marital status. The court examined whether unfair dismissal arising from personal family disputes qualifies as prohibited discrimination under the Ontario Human Rights Code, ultimately ruling that such treatment does not fall under the prohibited grounds unless it relates to group-based disadvantage.

employment discrimination family status human rights employment marital status statutory interpretation

Burman v. Ontario (Human Rights Comm.)

1998 CanLII 14956 (ON SC) · 1998-11-26

Human Rights Commission Dismissal Review: Judicial Review of s. 34(1) Decision

A judicial review case concerning the Ontario Human Rights Commission’s decision to dismiss a complaint under s. 34(1) of the Ontario Human Rights Code. The applicant challenged the decision, arguing it was patently unreasonable, while the Commission found the complaint could be more appropriately dealt with under the Education Act. The court applied the standard of review for patent unreasonableness and interpreted the discretionary powers under s. 34(1).

discretionary powers employment discrimination human rights code judicial review patent unreasonableness

Imperial Oil Ltd. v. Entrop

1998 CanLII 14954 (ON SC) · 1998-02-06

Human Rights Employment: Alcohol Policy and Disability Discrimination

A human rights employment case involving Imperial Oil's alcohol and drug policy and its potential discrimination against employees with disabilities or perceived disabilities. The court examined whether the policy violated sections 5 and 17 of the Ontario Human Rights Code and whether the employer properly justified the policy as reasonably necessary and accommodated employees to the point of undue hardship.

alcohol and drug policy disability employment discrimination human rights employment reasonable accommodation

Ontario (Human Rights Comm. v. O.T.F. (No.2)

1995 CanLII 7432 (ON SC) · 1995-06-21

Human Rights: Compulsory Union Membership for Female Teachers

A human rights case involving female elementary school teachers who were required to join a single-gender affiliate of the Ontario Teachers' Federation under By-law 1. The case examines whether this compulsory membership violates the Ontario Human Rights Code, particularly section 6, and whether the by-law qualifies as a 'special program' under section 14(1) that may be exempt from discrimination claims.

compulsory membership employment law gender discrimination human rights union policy

Ontario Human Rights Commission v. Ontario Teachers' Federation

1994 CanLII 10578 (ON SC) · 1994-07-21

Human Rights Appeal: Gender Discrimination Board Decision Finality

A human rights case involving a board of inquiry decision under the Human Rights Code that found unlawful gender discrimination. The court addressed whether the decision was final and appealable, determining that a decision disposing of a substantive right is final even if implementation remains unresolved.

appealability finality of decision gender discrimination human rights code statutory interpretation

Great Atlantic & Pacific Co. of Canada v. Ontario (Human Rights Commission)

1993 CanLII 8616 (ON SC) · 1993-06-07

Human Rights Complaint: Successor Company Jurisdiction and Bias Issue

A human rights complaint case where a board of inquiry added a successor company as a party to a complaint. The court examined whether the Ontario Human Rights Code grants jurisdiction to add successor companies, whether there was reasonable apprehension of bias due to a board member's prior involvement, and whether the lengthy delay in proceedings warranted dismissal.

human rights code human rights complaints jurisdiction reasonable apprehension of bias successor companies

Ontario Nurses' Assn. v. Etobicoke General Hospital

1993 CanLII 8635 (ON SC) · 1993-06-04

Human Rights Employment: Disability Discrimination in Collective Agreement Termination

A human rights employment case involving an employee with a compensable disability who was terminated after 24 months of absence under an automatic termination clause in a collective agreement. The case examines whether the clause constitutes direct or constructive discrimination under the Ontario Human Rights Code and whether the arbitrator failed to consider the duty to accommodate under section 17 of the Code.

accommodation duty automatic termination collective agreements disability discrimination human rights employment

Large v. Stratford (City)

1992 CanLII 7612 (ON SC) · 1992-06-08

Human Rights: Mandatory Retirement at 60 Challenged Under Ontario Code

A human rights case challenging a mandatory retirement policy at age 60 under the Ontario Human Rights Code. The court examined whether the policy constituted age-based discrimination and whether it could be justified as a bona fide occupational requirement (BFOR), considering factors such as job performance, safety, and reasonable accommodation.

age discrimination bona fide occupational requirement human rights employment mandatory retirement reasonable accommodation

Office and Professional Employees International Union, Local 267 v. Domtar Inc.

1992 CanLII 7512 (ON SC) · 1992-03-19

Human Rights Employment: Union and Employer Jointly Liable for Religious Discrimination

A human rights case involving adverse effect discrimination based on religious creed, where both the employer and union were found jointly and severally liable for failing to accommodate the employee's religious beliefs. The court examined whether the union contributed to wage loss through discriminatory practices and whether the employer failed to reasonably accommodate the employee's religious needs.

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Ontario Secondary School Teachers' Federation, District 53 v. Haldimand Board of Education (Div. Ct.)

1991 CanLII 7324 (ON SC) · 1991-09-10

Human Rights Employment: Age Discrimination in Collective Agreements

A human rights employment case involving age-based discrimination and the interpretation of collective agreements under the School Boards and Teachers Collective Negotiations Act. The arbitration board was found to have erred in failing to apply section 51(1) of the Act and the Human Rights Code, 1981, and the decision was set aside for legal error.

age discrimination arbitration collective agreements human rights employment statutory interpretation